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We owe our Bailey's life to Joy and her fantastic service; for her initial help when we were at our wits end and Bailey was scheduled for a premature end, to her continuing respite support which allows us to keep him at home. Bailey is a happier, healthier and (relatively! ?) more settled dog because of what she has taught us.
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Can’t thank you enough for the work you’ve done with Digby and the support you’ve offered us to get him adopted.
Thank you! Happy new life Digby xx
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Just to say thank you to Joy and the team for their fantastic care for our boy Ted when he recently went for a boarding stay. As an anxious and sometimes tricky little character we’ve been reluctant to leave him any where, so haven’t had a holiday in a long time. So pleased we stumbled across CBRC and the fantastic work they do. It’s reassuring to know there is somewhere he can go and be in safe hands where no one will be phased by his little eccentricities!
Amanda Sharpe
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I searched high and low for help for our dog - tried all the husky rescues to no avail- but Joy was there for me when most needed. There is simply no other place in the country that has the knowledge and courage to do this work.
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We are so lucky that we found Joy. She has an amazing rapport with troubled doggos, and our lovely (but impossible) collie boy who has so many issues seems to look forward to his stays at CBRC. He always comes back with an improvement in his behaviour and his anxiety. Joy and the team are an absolute god-send.
Sophie Kira Douglas -Ross
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Joy and her team work wonders with animals and get the most of them a second chance of a normal happy life ...keep up the good work and thank you for helping Boycie.
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Top class, wouldn’t hesitate to use the rehab services!
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They are an amazing team and I totally recommend them, my dog is with them at the moment and he is doing so well, I can’t thank them enough.
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The family suffered a tragedy and needed help. Joy offered her wide expertise for my reactive German shepherd dog Sputnik. His stay at CBRC has made him much more confident and has also reset him. Joy truly understands dogs and continues to support us in a way that is encouraging and empathetic.
Agata
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Tirelessly dedicated to rehabilitating dogs with expertise and kindness. This is the place that rescues turn to for support.
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Thank you Joy. Keep up the great work! So over the moon to have our boy back and all in a much better place now thanks to his time away in rehab.
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Thank you, especially to Joy in helping us find a way to keep Ted and for giving us all a new start.
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We had our reactive border collie stay for a few weeks last summer and we are still in touch with Joy now. Booking, the stay and aftercare are all great!
Mark Tanner
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You take on very difficult dogs that no one else would touch or want to have near them, you have given so many dogs that second or third chance in life. Wonderful.
I messaged for advice after feeling lost and hopeless at 18:52 and by 19:13 I had a message saying they would call later that evening. Joy called and talked me through pros and cons of the treatment I was being offered and her honest opinion without judgment and told me to talk it through with our vet. This gave me the confidence to speak to my vet and go with a different course of action that my vet agreed was for the best. All I can say, if you are feeling like you have nowhere to turn with your dog’s behaviour then turn to CBRC.
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I've never left Chaos, my rhodesian ridgeback anywhere other than home so when my brother arranged for his wedding take place in Devon I had no option but to put Chaos in a kennel. We tried standard kennels but he was extremely nervous and struggled to settle. I did some research online and came across CBRC, I called and spoke to Joy, who managed to accommodate the dates at short notice. On arrival at the kennels, we met Joy, she observed Chaos and offered helpful advice from the get go. We removed his muzzle and he went off quite happily. Throughout his stay, Joy provided us with pictures and updates. Since collecting and bringing him home he has been a lot less nervous/reactive. Would highly recommend. Thank you for the work you do.
Best thing we've done for Milo.
Annabel Lodge
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Joy you are an amazing dedicated person and you do miracles with incredibly damaged dogs.
Best thing we've done for Milo.
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We’ve worked closely with Joy at Canine Behaviour Rehabilitation Centre on a number of occasions and can’t recommend her highly enough. As a rescue, we often find ourselves needing placements at very short notice, and Joy has never hesitated to step in and help when we’ve needed it most. That level of reliability is invaluable to us. The support she provides is exceptional. She works closely with every dog that comes into her care, taking the time to properly understand their individual needs and behaviours, no matter how complex the issues may be. It’s clear that a huge amount of time, effort and genuine dedication goes into the work she does. We’ve seen first-hand the results she achieves. Dogs we’ve sent to Joy with significant behavioural challenges have made real progress under her care, going on to be successfully rehomed into the right homes, something that simply wouldn’t have been possible without her input. We’re incredibly grateful to have her as part of our wider support network.
Anne Robinson UKBTR (UK Boston Terrier Rescue)
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I just wanted to thank you and your team for looking after Otis it’s amazing work you do. I was so anxious to find anywhere in the Southwest who would look after a reactive dog whilst we were away for the week, as soon as I rang you, you gave me the confidence straight away that you have dealt with many dogs like ours and I felt such a relief! After seeing updates on Facebook and also being informed he was doing fine I was able to relax when we were away. I am truly thankful and would not hesitate to recommend you to anyone and return ourselves again. Thank you again
Emma Jasper
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I can’t say enough good things about the entire training team at Cbrc centre. My dog went in being very reactive towards other dogs. Over the period of time they reintroduced him to dogs with positive and reinforcing behaviour and he started to learn to become calm and relaxed when coming to unexpected dog situations. I can’t say how grateful I am for the team taking their time with my dog. Now I feel much calmer knowing the knowledge I have been given to help my dog out side of the kennels. Would 100 percent recommend and will be coming back in the future.
Lily Bond
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CBRC offers a lifeline for us, knowing that we can book Murphy in for boarding throughout the year and even through the Christmas period means we can visit family or go on holiday and know that our reactive dog is in very safe and knowledge hands. It takes away all the stress and we feel at ease knowing Murphy’s needs are being met. He is stranger reactive and has a very small inner circle of trust but loves his handlers Matt and Jess, and Joy is always available with advice and support when Murphy is back at home. We’ve checked Murphy in for rehab on two occasions now over the last few years and cannot fault how effective it is and the difference it makes.
Sarah Palmer
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I wouldn’t hesitate in recommending Joy and CBRC to any owner struggling with any issues with their dog. Highly recommend. I was put in touch with Joy at CBRC by the charity who were rehoming Ziggy. He was a very lively and challenging 21 month old Fox Red Lab when he went down to Devon. He had already had two homes before 16 months old. He arrived into CBRC ‘s care early January 2026. Joy was brilliant with weekly video updates on his progress. She worked hard on his ability to self regulate and live in a home. I collected a much calmer, more mature dog than I’d taken. He is now 7 weeks in and his true loving character is starting to shine.
Sue Blaeford
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If you have a reactive or aggressive dog I would thoroughly recommend behaviourist Joy Keys and the CBRC. My GSD X is dog and person reactive. After spending a lot of money and effort I was badly let down by people who said they could help me. I was desperate. Joy knows exactly what is required to help both dog and owners. The training is hands on coupled with advice and support when needed. I am now so much more confident handling my boy; understanding his triggers and managing to keep his stress levels under control. At the CBRC you can even board your dog knowing it is in capable hands.
Tricia Madge
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“We can’t recommend Joy and the CBRC team highly enough! Wilson is a nervous, sensitive boy who can be dog reactive, so we hadn’t left him for 4+ years until we found Joy. He’s now had several stays and actually pulls us to get inside to see Joy! He loves his stays and comes home happy and settled.
Joy also does mini rehab with him, gently building his confidence and helping him have positive experiences around other dogs. Knowing Wilson is safe, happy and so well cared for means we can finally go away without worrying. We’re so grateful, thank you!
Amy Oxley
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We regularly leave our two dogs at CBRC and can always be sure they will be looked after with the best care and attention. Our larger dog Dany is a rescue from Romania, lovely dog but has had some serious behavioural issues with men, fear of enclosed spaces and resource guarding. After some stays at CBRC with dedicated coaching, we have seen his behaviour improve considerably. CBRC have skills you might struggle to find in other boarding kennels. I highly recommend the team of CBRC.
Peter Hainsworth
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We are so pleased we found CBRC. We sent our rescue terrier Bert to stay for two weeks in the summer and on our return we were so impressed with Joy’s understanding of his needs and telling us what we needed to do to support him. Joy has such a good understanding of dogs and our dog definitely trusts her. The support doesn’t just stop after the boarding, Joy continues to reach out every week and to check on progress. She has even come to our home and demonstrated how to manage his tricky behaviour when out and about on a lead. Slowly we can see Bert making progress, it’s still a journey but we are definitely feeling better equipped to manage him and feel optimistic we can turn this around. We absolutely wholeheartedly recommend Joy and CBRC.
Sam Wright
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Joy has a special skill with understanding the complicated and varied issues around having a fearful and reactive dog.
She is calm professional and always there to listen. So grateful for CBRC.
G Brooke
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My beautiful Lab/Collie cross has spent a very long time with CBRC this year. Through all the pain and heartache that I have had to endure recently, Joy has been by my side caring for Tilly. She has been kept very safe and well in their care. Regardless of the unutterably sad end to my ‘story’, where my issues and Tilly’s were proven to be incompatible and I had to give her up, I would recommend Joy and her team to all dog owners. They have been incredible with Tilly, supportive to me and will always ensure the dog care is paramount. A huge thank you to all of them.
R Salter
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Teddy, my labradoodle, stayed with Joy for a month back in December, and the difference in him since has been great. He has struggled with nervousness and anxiety around strangers, and while he still has things to work on, he has improved considerably. Seeing the progress he has made has been brilliant, and I’m so pleased I made the decision to get Joy’s help.
What really sets Joy apart, though, is the support she provides afterwards. The help doesn’t stop when you pick your dog up and bring them home. Joy has continued to offer unbelievable support, advice and reassurance, and it’s clear how much she genuinely cares about the dogs in her care.
Behavioural issues aren’t always fixed overnight, and I really appreciate that this is a journey rather than an instant solution. Having someone as knowledgeable, understanding and supportive as Joy in your corner has made a huge difference.
If you’re struggling with your dog’s behaviour or nervousness, I would wholeheartedly recommend Joy and CBRC. The improvement in Teddy and the ongoing support we’ve received have made the whole experience worthwhile.
Thank you, Joy, for everything you’ve done for Teddy and for continuing to help us along the way. It genuinely means a lot!
Lewis Horsley
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So pleased to have found Joy!
Our dogs were both happy and relaxed when we collected them from their two-week assessment and rehabilitation stay. We have finally found somewhere they can stay, which means going on holiday is something we can do again after years of that simply not being an option.
Joy has been incredibly helpful, providing ongoing, insightful, calm and practical advice since their stay with her, helping us continue to work on their various collie-isms! It's advice we can actually fit into our everyday lives, and which recognises that progress towards rehabilitation can be slow.
Joy's advice leaves us feeling more confident and competent with our dogs. She recognises that we really are trying our best, but also that living with dogs who have these difficulties can be genuinely challenging. There's no judgement, just understanding and practical support that comes from her extensive dog-wisdom!
The respite is so important for people with tricky dogs, but we found finding someone who can properly understand and care for reactive or otherwise challenging dogs to be almost impossible. Having found Joy, everything feels so much more doable, and we finally have the reassurance that our dogs can be safely and happily cared for when we're away.
Thank you, Joy!
Gemma Kayum
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Our rescue dog Alfie was beaten badly in his previous life and so is extremely timid, nervous, and anxious, especially outside of home.
We are so very grateful and relieved to have found Joy at CBRC, who understands that he finds it very difficult to be happy and relaxed when away from his home, and who looks after him and his needs with such understanding, care, and kindness.
Thank you, Joy, you are a godsend.
Janet and John Whitehouse
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What a great find!
We were apprehensive about leaving our nervous rescue dog in kennels with some previous bad experiences elsewhere. However after speaking to Joy about our dog's needs we felt confident that he would be well looked after here.
Picking our dog up after his two week stay was quick, easy, and it was clear he'd had a relaxing stay. It's rare to find kennel owners who really cater to a dog's individual nature and we felt reassured that our dog was in the best hands possible. Thank you very much!
Rhiannon Hollands
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What can I say, that hasn't been said before.... we were at our wits end with our lovely but totally neurotic female BC. On a scale of 1 - 10 for anxiety our Nova was around the 20 mark, reactive, scared, trigged by everything.... Joy and her team had her for a month and whilst it's still a long way to go and it's a slow road the foundation that they built has already seen a marked improvement. The follow up service is fantastic and I have no hesitation in implementing the advice given - the CBRC team is a love based system. Not all Behaviourists are cut from the same cloth.
Lesley Lightbody
